Q1: Are there any restrictions on opening a securities account with AAA Securities?
Applicants must be at least 18 years old, hold valid identification documents, and must not be residents of sanctioned jurisdictions or persons subject to regulatory restrictions.
Q2: What types of accounts can clients open?
We offer individual accounts, joint accounts and corporate accounts. Depending on the trading function, clients may choose between a cash account and a margin account.
Q3: Can clients open an account online?
Yes. You can download the “AAA Securities” mobile app, upload your identification document and proof of address as instructed, complete the online identity verification process, and submit your account opening application.
Q4: What is the minimum deposit required to open an account with AAA Securities?
We do not impose any mandatory minimum opening deposit. However, if you open an account entirely online, in accordance with the regulatory guidelines of the Hong Kong Securities and Futures Commission (SFC), you are required to transfer at least HKD 10,000, or its equivalent in another currency, from a Hong Kong bank account held in your own name in order to complete identity verification.
Q5: When can I start using my new account?
Once all account opening documents and fund verification requirements have been completed, the review process generally takes 1 to 2 business days. After your account has been successfully activated and you have received confirmation, you may log in to the system and start trading.
Q6: What information will I receive after my account has been successfully opened?
After your account has been successfully opened, you will receive a confirmation email and SMS containing your securities account number, deposit account details and system login instructions.
Q1: How can I transfer funds into my AAA Securities account?
You may transfer funds to our designated bank account via the Faster Payment System (FPS), online banking transfer, or telegraphic transfer. After completing the transfer, please upload the payment receipt through the App or submit a fund deposit notification.
Q2: How can I transfer stocks into my AAA Securities account?
Please first instruct your existing custodian broker or bank to transfer the securities out. Then log in to the “AAA Securities” App or email cs@aaasecurities.com to submit a “Securities Transfer-In Notification”, specifying the stock code, quantity, and details of the original broker.
Q3: How are clients’securities held at AAA Securities?
All client securities are held through the Central Clearing and Settlement System (CCASS) operated by Hong Kong Exchanges and Clearing Limited (HKEX). In strict accordance with Hong Kong laws and regulations, client securities are maintained in segregated trust accounts and are fully separated from the Company’s operating funds, thereby safeguarding clients’ interests.
Q1: How do I log in to the online trading service?
Open the “AAA Securities” mobile App or web-based trading platform, enter your account number and password, and complete two-factor authentication to log in.
English: Q2: How do I reset my password?
If you have forgotten your password, click “Forgot Password” on the login page. You can then verify your identity using your registered mobile phone number or email address and reset your password.
Q3: How can I keep my password secure?
The following simple and effective measures can help protect the confidentiality and security of your password:
1. Avoid using simple or commonly used password combinations. For example, do not use sequential or repeated numbers, easily identifiable personal information such as your telephone number or date of birth, dictionary words, or your name.
2. Never disclose your password to anyone, including employees of the Company. Do not keep written records of your password, and change your password regularly. If you suspect that your password has been compromised, change it immediately.
3. After completing your transactions, please log out and close your browser completely.
If you have any questions about our online investment services or trading system, please contact our Customer Service Department at +852 3168 1300 or email cs@aaasecurities.com.